Privacy policy

English Privacy Policy
Privacy Policy
Effective Date: May 1, 2026
Last Updated: April 29, 2026
This policy is issued by Hong Kong Saydian Technology Limited, CR No.: 79945047, BR No.: 79945047-000-03-26-0, Registered Address: RM 5042, 5/F, YAU LEE CENTRE, NO.45, HOI YUEN ROAD, KWUN TONG, KOWLOON, HONG KONG.
1. Personal Data We Collect
Order information: name, delivery address, phone, email, payment details
Account information: login credentials, order history
Shipping data: delivery address, tracking records
Support records: customer service inquiries and feedback
2. How We Use Your Data
Process orders, payments, and shipping
Provide after-sales and return services
Send order and delivery notifications
Improve website, products, and user experience
Fraud prevention and regulatory compliance
3. Data Sharing & Disclosure
Only share necessary data with logistics, payment, and compliance partners
We NEVER sell, rent, or leak your personal data
Disclose only when required by law
4. Data Security & Storage
Data encryption and restricted access
Retain data only as required by law
Comply with Hong Kong PDPO, EU GDPR, and US CCPA
5. Your Rights
Access, correct, or delete your personal data
Withdraw consent or close your account
Exercise rights via: support@saydian.com
6. Third-Party Services
Payment, logistics, and analytics tools are governed by their own policies
This policy does not apply to third-party platforms
7. Contact Us
Entity: Hong Kong Saydian Technology Limited
Email: support@saydian.com
Address: RM 5042, 5/F, YAU LEE CENTRE, NO.45, HOI YUEN ROAD, KWUN TONG, KOWLOON, HONG KONG